Harness Automation to Supercharge Your Services
Boost sales reps productivity and eliminate redundancy from your sales processes.
Overview
Automate your field service schedules and optimize work orders based on your unique requirements, all while maintaining a real-time view of your maintenance team. Repzo provides the flexibility to assign work through an intuitive calendar to make sure that you are delivering services as per a pre-defined schedule.
Sectors we support
Our solutions help a wide range of sectors develop data-driven strategies and perform field services better and faster
Manufacturing
Deliver better, faster, and more personalized manufacturing maintenance tasks with easy access to clients data and work orders.
Hospitality
Fulfill maintenance requests for assets with the ability to access all maintenance activities and detailed history of achieved work orders.
Facility Management
Make strategic decisions by using our detailed reports and centralized platform where you can accomplish all your tasks in one place.
Food & Beverage
Ensure that your equipment is running safely and reduce the downtime with our digital audit checks and customizable inspections.
Education & Schools
Spend less time worrying about safety in your campus with Repzo’s solutions for maintenance and field services.
Fleet Repair & Maintenance
Streamline your maintenance operations and see work orders by location, vehicle, or technician.
Key capabilities
How it works
Work Orders
Create and assign work orders for field teams and track their performance using the KPIs and data metrics. Tasks can be assigned separately or collectively to selected workers through our user-friendly and advanced platform. Reduce the risk of mishandled paperwork by automatically input work orders into a centralized system. Repzo provides smart dashboards to easily navigate work orders current status and which field workers are assigned to each task.
Work order #1042
Cooling unit service
- Check unit on site
- Replace filter
- Customer sign-off
Assigned to 2 technicians
Preventive Maintenance
Set up one-time or recurring work orders for regular tasks such as periodic machine inspections, repairs and oil changes. Schedules create the work orders automatically, so routine jobs don't get missed. Maintenance records help technicians and field workers see what was done and when, which helps prevent equipment failure and keeps your operations running efficiently.
Recurring work
Scheduled maintenance
Machine inspection
Every 3 months
Oil change
Every 6 months
Safety check
Every year
Inspections and Maintenance Checklists
Build inspection forms with your own questions, including scored questions, and attach them to work orders for workers to complete. Technicians can fill in forms on their tablets or smartphones without internet, and their answers sync when the connection is restored. Cloud access to client records and previous visits helps your team avoid duplicate visits and unresolved requests.
Job form
Work order #1042
- Safety guards in place
- Pressure within range
- Emergency stop works
Work Requests
Our cloud-based solutions enable service providers to store records of all requests and easily allocate them from multiple resources to track, assign, and edit work orders in accordance with every client’s preferences. Relying on paperless solutions helps companies focus on quality instead of wasting time and effort on repetitive and mundane tasks that can easily be automated and managed from a unified platform with today’s technology.
Work requests
From customers
- Metro MartNew
Fridge repair
- Green GrocersAssigned
Shelf install
- Al Noor MarketAssigned
Annual service
GPS Tracking
Plan your routes and use live GPS tracking, geo-fencing and time-stamped activities to assure adherence to the planned field service routes. Create a single database of all contacts and accounts with GPS locations which allows you to build a 360-degree view of all customers. You will be able to see a list of activities your field workers are involved in and the entire history of interactions between your field workers and clients.
Reps live
Omar H.
City Pharmacy
Lina S.
Metro Mart
Yousef A.
En route
More capabilities
Visit Scheduling
Plan your field force visits and use live GPS tracking, geo-fencing and time-stamped activities to check adherence to the planned routes. Repzo can order stops by distance, and you can set targets per route based on your day-to-day business needs.
Inventory Management
Check inventory and parts availability beforehand to avoid any downtime responding to your customers' work requests. Repzo offers store check and stock audits in real-time to make sure you have enough inventory for the task required.
Advanced Reports
Keep track of your team performance and see how many work orders are assigned, created, and completed. Using our robust reports will help you spot issues as soon as they occur, and generate accurate reports on time and cost across assets, teams, and equipment.
FAQ