Frequently asked questions
Answers to the questions we hear most
Browse by topic to learn how Repzo works for your customers, industry, and products.
General & pricing
Repzo is one platform with two products. Repzo SFA is a mobile app that runs your field force: routes, visits, orders, and merchandising. Repzo Workstation gives the teams behind them a full workspace with CRM, omnichannel inbox, help desk, and projects, all working on the same data.
Repzo SFA starts at $20 per user per month, priced per rep with the feature packages you choose. Repzo Workstation starts at $15 per user per month. Take both products together and you get a discount on the bundle.
Repzo is fully available in Arabic and English, across the mobile app, the web platform, and customer support.
Repzo has an office in Amman, Jordan and an office in Jeddah, Saudi Arabia, and serves customers in Iraq and across the wider region. Wherever your field team works, our team supports you in Arabic and English.
You can get started with Repzo by filling in the live demo form, which can be found here . A member of the Repzo team will be in touch to set you up. You will be provided a full experience with the ability to check-out all our features free of charge.
A long-term commitment is not required with Repzo. However, if you do choose the 12 months subscription, you will get a reduced price.
Repzo offers exceptional customer support through both application and WhatsApp. Our team is ready and raring to resolve all your problems.
Fill out the form on this page and a member of the sales team will reach out to you shortly.
Repzo SFA for field teams
Yes, Repzo has an offline mode that allows reps to work offline and once they get back online all data will be synced automatically.
Real-time GPS tracking gives you insights on the whereabouts of your sales and reps to improve transparency. Repzo also allows constructing a virtual boundary that makes it only possible for reps to visit customers within a preset geographic radius
Yes. Reps carry stock on the van, create sales orders or direct invoices at the customer's door, collect payments, and print receipts on the spot. Van inventory is tracked in real time, so the office always knows what each vehicle is carrying.
Yes. Invoices issued through Repzo are filed with ZATCA in Saudi Arabia (Phase 2, through the FATOORA platform) and with JoFotara in Jordan, and every printout carries its QR code. There is no re-entry in a separate portal.
Repzo integrates with the latest services including QuickBooks, Microsoft Dynamics, SAP, MySQL and many others to sync events, create objectives, automate processes and make better decisions.
Repzo Workstation for office teams
Workstation is the workspace for your office teams. It includes a sales CRM with pipelines, an omnichannel inbox for email and WhatsApp conversations, a help desk with SLAs, and projects and tasks, plus workflow automation and dashboards.
Yes. Workstation comes with a 7-day free trial, and no credit card is required to start. You can invite your team, connect your channels, and cancel anytime.
Fox AI is the assistant built into Workstation. It drafts replies in the inbox, summarizes conversations and tickets, and answers questions about your data, so your team spends less time on routine work.
Both products run on the same platform and the same customer records. A visit or order captured in the field shows up in Workstation immediately, and office teams can follow up from the CRM without any imports or manual syncing.
Still have questions?
Our team is happy to walk you through Repzo and help you find the right fit.