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Maintenance & Services

Never Miss a Request with Our Innovative Solutions

Integrate all your maintenance field service operations into a single channel that is packed with first-rated features for better performance and productivity. We built a complete automation solution that focuses on establishing relationships, increasing profitability, and enhancing the customer’s experience.

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Maintenance and Services

Overview

With Repzo, you can optimize your services and create insights on what decisions you should make to elevate your technicians/workers performance and deliver high-quality field services. We enable companies to automate the greatest deal of their operations including work orders, inspections, preventive maintenance, and maintenance requests to reduce costs and save time.

Key capabilities

How it works

Work Orders

Create and assign work orders for field teams and track their performance using the KPIs and data metrics. Tasks can be assigned separately or collectively to selected workers through our user-friendly and advanced platform. Reduce the risk of mishandled paperwork by automatically input work orders into a centralized system. Repzo provides smart dashboards to easily navigate work orders current status and which field workers are assigned to each task.

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Work order #1042

Cooling unit service

In progress
  • Check unit on site
  • Replace filter
  • Customer sign-off

Assigned to 2 technicians

Preventive Maintenance

Set up one-time or recurring work orders for regular tasks such as periodic machine inspections, repairs and oil changes. Schedules create the work orders automatically, so routine jobs don't get missed. Maintenance records help technicians and field workers see what was done and when, which helps prevent equipment failure and keeps your operations running efficiently.

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Recurring work

Scheduled maintenance

  • Machine inspection

    Every 3 months

  • Oil change

    Every 6 months

  • Safety check

    Every year

Inspections and Maintenance Checklists

Build inspection forms with your own questions, including scored questions, and attach them to work orders for workers to complete. Technicians can fill in forms on their tablets or smartphones without internet, and their answers sync when the connection is restored. Cloud access to client records and previous visits helps your team avoid duplicate visits and unresolved requests.

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Job form

Work order #1042

  • Safety guards in place
  • Pressure within range
  • Emergency stop works
Submit form

GPS Tracking

Plan your routes and use live GPS tracking, geo-fencing and time-stamped activities to assure adherence to the planned field service routes. Create a single database of all contacts and accounts with GPS locations which allows you to build a 360-degree view of all customers. You will be able to see a list of activities your field workers are involved in and the entire history of interactions between your field workers and clients.

repzo.com/live

Reps live

Omar H.

City Pharmacy

Lina S.

Metro Mart

Yousef A.

En route

More capabilities

  • Visit Scheduling

    Plan your field force visits and use live GPS tracking, geo-fencing and time-stamped activities to check adherence to the planned routes. Repzo can order stops by distance, and you can set targets per route based on your day-to-day business needs.

  • Inventory Management

    Check inventory and parts availability beforehand to avoid any downtime responding to your customers' work requests. Repzo offers inventory stock levels in real-time to make sure you have enough parts for the task required.

  • Advanced Reports

    Keep track of your team performance and see how many work orders are assigned, created, and completed. Using our robust reports will help you spot issues as soon as they occur, and generate accurate reports on time and cost across assets, teams, and equipment.

FAQ

Questions we often hear

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Put your field and office on the same system

See Repzo SFA and Workstation working together, or talk to sales about rolling out across your teams.

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