One workspace for every team behind the field
The workspace for the teams that power your field operation: CRM, omnichannel inbox, help desk, projects, automation and Fox AI.
Free to try, no credit card required
Open deals
48
Response
3m
Tickets
12
Sales CRM & pipeline
A CRM your whole team lives in
Track every lead and deal from first touch to close, with a pipeline that keeps sales moving.
- Visual pipeline with drag-and-drop stages
- Lead capture, scoring and assignment rules
- A full customer timeline across every channel
New
Delta Foods
$12k
Nour Retail
$6k
Proposal
Metro Group
$28k
Won
Al Salam Co
$18k
Cedar Ltd
$9k
Omnichannel inbox
Every conversation in one inbox
Bring WhatsApp, email, social and web chat into a single shared inbox your team can work together.
- WhatsApp, email, Instagram, Facebook and web chat
- Shared inbox with assignment and internal notes
- Full context from the customer's CRM record
Sara M.
Delta Foods
@nour.retail
Telephony
Take every call in the same inbox
Calls sit next to chats and email in the shared inbox, with an AI voice agent that answers, and recordings and transcripts saved to the customer record.
- Every call in the shared inbox alongside chats and email
- An AI voice agent that answers and routes calls
- Call recording with automatic transcripts on the customer record
Delta Foods
+962 7 9000 1234 · 02:14
Hi, I need to move tomorrow's delivery.
Sure, I can reschedule it to Thursday morning.
Live transcription · saved to record
Help desk & SLAs
Resolve tickets before SLAs slip
A help desk with clear SLAs, queues and automations so nothing falls through the cracks.
- Ticket queues with priorities and SLA timers
- Automatic routing and escalations
- Canned replies and knowledge-base articles
Login issue
High 12mInvoice mismatch
Med 1hFeature request
Low 4hProjects & tasks
Plan work and keep teams on track
Organize projects and tasks with boards, lists and timelines the whole team can follow.
- Kanban boards, lists and timeline views
- Assignees, due dates and dependencies
- Comments and files in the context of the work
Go-to-market
2 of 4 doneQ3 launch plan
OADesign review
LSVendor onboarding
YABudget sign-off
MKWorkflow automation
Automate the busywork
Build no-code workflows that move records, notify people and trigger actions across Workstation.
- No-code trigger-and-action builder
- Cross-module automations and hand-offs
- Scheduled jobs and conditional branching
When a lead is created
If deal value > $10k
Assign to senior rep
Send welcome email
Analytics & dashboards
Dashboards that drive decisions
Turn activity across CRM, inbox and help desk into live dashboards for every team.
- Real-time dashboards and custom reports
- Team, channel and agent breakdowns
- Exportable, shareable and always up to date
Revenue
$182k
Win rate
35%
CSAT
4.7
Fox AI assistant
Meet Fox, your AI assistant
Fox drafts replies, summarizes threads and takes action across Workstation so your team moves faster.
- Drafts and rewrites replies in your tone
- Summarizes long threads and tickets instantly
- Creates tasks and updates records for you
Customer reports a billing mismatch on invoice #4821. I've drafted an apology with the corrected total and a credit note.
Campaigns
Reach customers where they are
Send targeted email and messaging campaigns to segments built from your live customer data.
- Email and messaging campaigns
- Dynamic segments from CRM data
- Open, click and reply tracking
Summer restock offer
Audience
3,240
Active buyers
Open rate
42%
Outcomes
Teams move faster on Workstation
Less manual work, quicker responses and more deals closed across every team.
- 10×
- faster lead response
- 35%
- more deals closed
- 60%
- less manual work
- 99.9%
- uptime
One platform
Workstation and SFA, better together
The office and the field share the same customers and data, so a sale in the aisle becomes an invoice, a ticket and a dashboard without anyone retyping a thing.
Field orders flow to the office
Orders your reps capture in Repzo SFA land in Workstation for invoicing and fulfillment.
One customer record
Field visits, tickets and deals live on the same customer, visible to every team.
Shared analytics
Field and office activity roll up into the same dashboards and KPIs.
Enterprise-ready
Secure, governed and built to scale
Workstation gives IT the controls to roll out across every team with confidence.
- Role-based access
- Granular RBAC by team, role and record.
- Two-factor auth
- 2FA and SSO to keep every account protected.
- Audit trail
- A complete, exportable history of who changed what.
- Multi-tenant
- Isolated workspaces for every business unit or brand.
- Open API
- REST API and webhooks to connect your stack.
- SLAs & uptime
- 99.9% uptime backed by monitored SLAs.
- ZATCA e-invoicing (KSA)
- FATOORA-cleared invoices with cryptographic stamps and QR codes.
- JoFotara e-invoicing (Jordan)
- Direct submission to the ISTD with a QR code on every invoice.
Bring your whole business into one workspace
Start free today, or talk to us about rolling Workstation out across your teams.